1. Introduction & Overview
XpertBoss ("we", "our", or "us") provides enterprise operations SaaS software, depot management tools (including Depo Pilot), and associated cloud services. This Privacy Policy sets forth our practices regarding the collection, handling, and protection of information when you access our website or deploy our services.
2. Information We Collect
We collect information strictly necessary to provide and operate our enterprise platforms:
- Account & Business Information: Name, work email address, company name, operational role, and business phone number provided during inquiries or onboarding.
- Operational & Depot Data: Operational and depot metrics, inventory records, facility activity logs, and administrative metadata processed on behalf of our enterprise subscribers.
- Technical Usage Data: IP address, device telemetry, browser type, and interaction timestamps captured to ensure system reliability and prevent unauthorized intrusions.
3. How We Use Your Information
Information gathered is utilized exclusively to:
- Deliver, maintain, and optimize the Depo Pilot platform and suite services;
- Process billing, automated workflows, and customer notifications;
- Respond to support requests and enterprise inquiries submitted through our portal;
- Maintain rigorous compliance with regional data protection and enterprise software standards.
4. Data Sovereignty & Security Measures
We deploy defense-in-depth security architectures including TLS 1.3 encryption for data in transit and AES-256 encryption for data at rest. Access to operational databases is restricted via role-based access control (RBAC), multi-factor authentication, and continuous audit logging.
5. Third-Party Sharing
XpertBoss does not sell, rent, or monetize personal or operational data. Information is disclosed only to verified cloud infrastructure providers (e.g., Google Cloud, AWS) under strict confidentiality agreements, or when legally compelled by enforceable regulatory mandates.
6. Data Retention & Deletion Rights
Customers maintain full ownership of their data. Upon termination of enterprise agreements, operational data is archived or permanently expunged in accordance with agreed service level schedules and applicable statutory obligations.
7. Privacy Officer Contact
For any questions regarding this Privacy Policy, data subject requests, or security audits, please contact our designated privacy officer directly:
Privacy & Data Compliance Officer:
Email: nithin@xpertboss.com
XpertBoss Enterprise Solutions